Privacy Policy

Last updated: November 17, 2025

1. Introduction

Welcome to ImageTranslatorAI ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our image translation service.

By using ImageTranslatorAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address and password (encrypted).
  • Images: Images you upload for translation are processed in real-time and are not stored on our servers after processing.

2.2 Automatically Collected Information

  • Usage Data: We collect information about your interactions with our service, including translation count, date and time of use.
  • IP Address: For users without an account, we temporarily store IP addresses to enforce daily usage limits. This data is deleted after 30 days.
  • Device Information: Browser type, operating system, and device type for service optimization.
  • Analytics Data: We use Google Analytics to understand how users interact with our service. This includes page views, session duration, and user flow.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To process your image translation requests and deliver results.
  • Usage Limits: To enforce daily translation limits (1 for guests, 3 for registered users).
  • Account Management: To manage your account and provide customer support.
  • Service Improvement: To analyze usage patterns and improve our service quality.
  • Security: To detect, prevent, and address technical issues and fraudulent activity.
  • Communications: To send you service-related notifications and updates (you can opt-out of marketing emails).

4. Third-Party Services

We use third-party services to operate our platform:

  • AI Translation Services: Your images are sent to third-party AI providers for translation processing. Images are processed in real-time and not stored by these providers.
  • Authentication and Database Services: We use secure third-party services to manage user accounts and store usage data.
  • Analytics: Google Analytics is used to understand user behavior and improve our service. Google's privacy policy applies to this data.

These third parties have their own privacy policies. We encourage you to review their policies before using our service.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure password storage with industry-standard hashing
  • Regular security audits and updates
  • Limited access to personal data by our team

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

  • Uploaded Images: Not stored. Images are processed in memory and immediately discarded after translation.
  • Translation Results: Not permanently stored. Temporarily cached during your session only.
  • Usage Data: Stored for 30 days for registered users, 30 days for IP-based records.
  • Account Information: Retained until you delete your account or request deletion.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Data Portability: Request your data in a structured, machine-readable format.
  • Opt-Out: Opt-out of marketing communications and certain data processing activities.

To exercise these rights, please contact us at contact@imagetranslatorai.com.

8. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

9. International Data Transfers

ImageTranslatorAI is operated from China. If you access our service from outside China, your information may be transferred to, stored, and processed in China or other countries where our service providers operate. By using our service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: